1. Introduction
CoreCap Solutions LLC ("CoreCap," "we," "us," or "our") operates the website corecapconsultants.us (the "Site") and provides professional bookkeeping services to businesses in the United States. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or our services, you agree to the practices described here.
2. Information We Collect
Information you provide directly. When you call us, email us, or engage our services, you may provide information such as your name, business name, phone number, email address, mailing address, and details about your business finances necessary to perform bookkeeping work (for example, bank statements, transaction records, invoices, and vendor bills).
Information collected automatically. Like most websites, the Site may automatically collect limited technical information such as your IP address, browser type, device type, pages visited, and referring pages. This information is used for site operation, security, and understanding how visitors use the Site.
3. How We Use Information
- To provide, perform, and improve our bookkeeping services
- To respond to your calls, emails, and inquiries
- To communicate with you about your engagement, records, and reports
- To operate, maintain, and secure the Site
- To comply with applicable legal obligations
4. Financial Information
Bookkeeping requires access to sensitive financial records. We treat client financial information with strict care: it is used only to perform the services you engage us for, is accessed only by personnel who need it to do that work, and is never sold. We use reasonable administrative and technical safeguards designed to protect the confidentiality of your records.
5. Client Financial Records
We receive your records through accountant access to your accounting software (such as QuickBooks Online or Xero) or through a secure shared-folder link. We ask clients not to send bank statements or account numbers as ordinary email attachments. We use: accounting software (QuickBooks Online or Xero, matching what your business uses), secure cloud file storage, Gmail for email, and Stripe for payments — we never see or store your full card number.
Read-only bank access is used where possible; we never ask for your online-banking password. We keep client records for 7 years after the engagement ends, then delete them. You can ask for your records to be returned or deleted at any time at Corecapsolutions2@gmail.com.
6. Sharing of Information
We do not sell, rent, or trade your personal or financial information. We may share information only in these limited situations:
- Service providers. The providers listed in Section 5 (accounting software, secure file storage, email, and Stripe for payments) and our website host, which process information only to help us provide our services.
- Legal requirements. If required by law, regulation, subpoena, or other valid legal process.
- With your direction. For example, if you ask us to provide records to your tax professional or another party you designate.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy's protections.
7. Data Retention
We keep client records for 7 years after the engagement ends, then delete them, unless you ask us to return or delete them sooner (subject to any legal record-keeping obligations). Basic website technical data is kept only as long as needed for site operation and security.
8. Cookies
The Site may use basic cookies or similar technologies necessary for site functionality and analytics. You can control cookies through your browser settings; disabling them may affect how the Site works.
9. Your Choices and Rights
You may contact us at any time to ask what information we hold about you, request a correction, or request deletion where applicable. Depending on your state of residence, you may have additional rights under applicable privacy laws. To exercise any of these, call or email us using the details below.
10. Children's Privacy
The Site and our services are intended for businesses and adults. We do not knowingly collect information from anyone under 18.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Site or our services after changes take effect constitutes acceptance of the updated policy.
Questions about this policy?
CoreCap Solutions LLC
7929 Churchill Way, Apt 1123, Dallas, TX 75251 (business mailing address)
Phone: (915) 272-3043
Email: Corecapsolutions2@gmail.com
Hours: Mon–Fri 9 AM–5 PM CT · Replies within 1 business day
Charges will appear on your statement as CORECAP*T9152723043